RCWM – Rheumatology Centers of West Michigan

Virtual (Video) Visits

Due to COVID-19 and wanting to keep you healthy, we now have the ability to do Virtual (Video) Visits. We only require a smartphone, tablet or computer with a camera and microphone.  Once connected, you’ll easily be able to see and speak with your provider.

We’ll send you a link via text or email when your provider is ready! All you’ll need to do is:

  • Use a computer or device with a camera and microphone.

  •       Click the link that our office sends to you either by email or text.

  • Enter your name to check into the “waiting room” for your provider.
  • You will be asked to enable your camera; please “allow” Doxy.me to use your camera and microphone for your virtual video visit.
  • You will now be placed into the online waiting room until your provider starts your virtual visit.

Some other helpful tips to help you during your Virtual (visit) Visit are:

  • Make sure your device is charged.
  • Make sure you have a good internet connection.
  • If you are on a computer, please use either Safari, Google Chrome or Firefox as your internet browser.
  • Close other apps or programs.
  • Once you are in the “waiting room,” you will be able to test your camera and microphone.

To learn more about Virtual (Video) Visits, print out your Virtual Visit How-To Form or speak to your care team.